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Trusted & Safe Bingo Sites - August 2020

Here, we list the most safe and trusted bingo sites on the web. Ever since the dawn of the internet, you’ve heard horror stories of people’s identities being stolen and their entire bank accounts getting emptied.

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However, as we’ll explain below, you’re in a secure environment with pretty much all UK licensed bingo brands,. In order to qualify for a gambling licence, these businesses have to take certain steps to make sure they are at a base level of acceptability. Therefore you’re not in any grave danger signing up to a licensed and regulated bingo site. However, some are better than others. Please enjoy our ranking and then check below to see how we deciphered the safest and most trusted bingo sites.

  • *New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Rainbow Riches. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.

  • *New Customer Offer only. Deposit and spend £5 on bingo tickets in the Bingo Client within 30 days of joining Paddy Power Bingo. Get £10 paid as Bingo Bonus (x1 wagering requirement), £15 as Slots Bonus (x10 wagering requirement) & 25 Free Spins (£0.10/spin) on Mystery Reels Megaways game. 1 per customer. Your age and mobile number must be verified before you can avail of his offer.Full T&Cs apply.

  • *First-time depositors only. Min deposit: £10. Max offer: 105 Free Bingo Tickets (100 on Street Party & 5 on Big Bang) plus 25 Pending Free Spins on Fluffy Favourites with winnings capped at £2.50. All winnings will be credited to your real money balance. Free Spins are available once £5 of deposit funds have been wagered and expire after 7 days. Promo code: BINGO100. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & Full T&C’s apply. Valid until 31.12.2020.

  • *1st time depositors only. Use code: WDW on deposit. Min Deposit £10. Bingo tickets are valid in room: Big Bang & Kaching, both are available for 7 days. Wins generated are granted in real money. 20 Pending Free Spins [FS]. FS are valid on Irish Luck, for 7 days. FS wins are granted in real cash after all FS are used. FS wins cap: £1.50. Pending Free Spins are available once £5 of deposit funds have been wagered. 5 Jackpot Spins [JS] - JS generate Jackpot wins only and are available on Millionaire Genie. Wins accumulated with JS will not be granted, unless you hit the Jackpot. Withdraw deposit balance at any time. General & full T&Cs apply

  • *18+. New Coral Bingo customers only. Min spend £5 on Bingo tickets to get £20 Bingo Bonus. Min wagering req 2 x Bingo Bonus. Bonus credited automatically. From date of registration players have 30 days to qualify for the Bingo Bonus. Bonus valid for 7 days.Free spins value £0.20, credited upon after deposit. No wagering reqs apply. Certain countries only. T&Cs apply

  • *18+. New online customers only. Min 1st deposit & spend £10 on Bingo tickets = £50 Bingo bonus. Wagering reqs apply: 4x bingo bonus; Bonus valid for 1 week after credit. T&Cs apply.

  • *New players only (18+ Only). Min Deposit: £10. Max Reward: £100 Bingo Bonus (x4 WR), 50 Free Spins (FS). Max win FS equals £5. Withdrawal Restrictions & Full T&C's apply. UK Players only: Deposit balance is available for withdrawal at any time. Valid until further notice.

  • New Customer Offer. T&Cs Apply. 18+. Please Gamble Responsibly.

Safe Bingo Sites Introduction

In this brief article, we’ll answer some of your questions and explain why some bingo sites are safer than others. We do stress that on the whole, if a bingo site is licensed in the United Kingdom, then there is very little need to worry. Read on for more information about SSL encryption and online security.

SSL Encryption

Payments are taken securely through encryption technology. You might recognise acronyms like SSL (Secure Sockets Layer) and RSA (Rivest-Shamir-Adleman). These technology systems ensure that the connection between your browser and the server is strong and secure.

Obviously, we’d recommend that you are protected when you browse the web. For example, a firewall can ward off unwanted attacks. Likewise be aware of phishing; do not click dodgy links which can leave your information vulnerable.

So apart from basic online awareness, what else can make sure you are extra protected when depositing at a bingo site? The first, and most important, area to look into is that of protecting your deposited money

Funds Protection

As stipulated by a bingo site’s licence, the operator must hold your deposited funds in a separate account to that of the rest of their business. This is known as Funds Protection and seems like a good, sensible idea, right? Well, yes and no.

What’s not covered under the UKGC licence is what happens to your separated funds if the bingo site goes bankrupt. As it stands, there are three levels of protection as defined by our sister site, Best New Bingo Sites. What follows is a kind of framework in which to categorise the strength of a bingo site’s fund protection. These are:

  • Basic
  • Medium
  • High

Basic Protection (Not Protected)

*Opt-in required, x1 per customer, new Bingo customers only. Min £5 stake, max £25 bonus with 4x Wagering Requirement. Bonus expires in 14 days from chat name registration. Games, currency, location, player restrictions & terms apply.

For basic protection, your funds are stored in a separate account by the online bingo operator. Unfortunately though, if something was to go wrong and the site fell into insolvency, the money would be considered as business assets. This means that creditors would be able to make a claim on these funds. So it’s possible that you’d receive very little if anything in terms of financial compensation.  This kind of ‘protection’ isn’t just restricted to small-time bingo sites either. It also applies to many big-brand operators.

Sites that fall under this category, and therefore won’t be making it on to the list include William Hill Bingo, and all our friends at Cozy Bingo and Jumpman Bingo. Unfortunately, that rules out a large proportion of our favourite sites.

That is not to say that you shouldn’t play them. After all, these are big brands with a lot of capital behind them. So it’s fair to say that they’re probably not going to hit the skids anytime soon. But no brand is bullet-proof, especially if you consider how unpredictable the industry has become.

Helpfully, the Gambling Commission altered its classification of ‘basic’ protection in March of 2019. It’s now known as ‘Not Protected’.

Medium Protection

*First-time depositors only. Min deposit: £10. Maximum offer: 1005 Bingo Tickets (1000 tickets worth £10 for the Royal Room and 5 tickets for the Big Bang Jackpot Game) plus 40 Pending Free Spins on Fluffy Favourites Slot with winnings capped at £5. Pending Free Spins will be available once £5 of deposit funds have been wagered. All winnings will be credited to your real money bankroll. Valid until the end of August 2020. UK players only: Deposit balance is available for withdrawal at any time and Full T&Cs apply

*1st time depositors only. Use code: WDW. Min Deposit £10. Max bingo bonus £30. To withdraw Bingo bonus & related winnings, wager x4 the amount of your Bonus funds. 50 Free Spins [FS] are valid on specific games, for 7 days. FS wins are granted in games bonus after all FS are used. To withdraw games bonus related winnings wager x80 the bonus awarded. FS min win: £0.5. FS wins cap: £5. Games Bonus wins cap: £100 + the initial bonus amount. Wagering req. vary by game. Withdraw deposit balance at any time. General withdrawal restrictions & full t&cs apply read more

For medium levels of protection, an operator will have implemented some kind of safeguard for players such as a bank guarantee or insurance. Therefore, if the business goes broke, then someone is likely to pay your money back.

It’s not quite as foolproof as the highest protection, as your funds may still get lost in the fray. Dragonfish and Cassava Bingo Sites like Zoe’s Bingo, Loads a Bingo, and Sin Street Bingo offer this, as do Nektan sites and PlayOJO. So although there’s a good chance that you’d be compensated, do keep in mind that this is by no means guaranteed.

High Protection

Bingo brands that offer a high level of protection include some of our favourite sites on the Virtue Fusion Network like Coral, Paddy Power, Betfair, and Gala Bingo. When you deposit money at these sites, your funds are totally separate and actually completely out of the business’ hands.

These funds are controlled by an independent third party. Therefore if a brand goes bust, they’ll have no recourse to your funds and you’ll be paid back. When it comes to depositing money, these are the safest bingo sites out there.

The other brand that can rival them is Tombola. If you deposit on Tombola Bingo or Tombola Arcade then your funds are 100% secured. No Fuss, no stress.

Customer Service

Whatever the industry, good customer service is absolutely essential and is one of the main standards by which a company is measured. This is particularly true when it comes to online bingo and slots sites.

An operator that can offer multiple methods of communication is going to score well in our books and should include some of the following options.

Live Chat

Live chat functionality is very popular among operators and offer players a quick and easy way to get in touch. With that being said, chat services tend to vary in quality. Those offered by big brand sites tend to be the best and are often managed on a 24/7 basis.

However, live chat provided by white label platforms is often only available during limited hours. Nevertheless, it should be quite encouraging if an operator responds to your query quickly, regardless of operating hours.

Email

A couple of years ago, emailing was the go-to method for getting touch online – how things have changed. Today, this option isn’t always available, with many operators instead opting for live chat. Because of this, we tend to look more favourably on a site that includes this communication method as part of its customer support suite – the more options the better as far we’re concerned.

Phone

Another mode of communication that’s become outmoded in the eyes of far too many bingo operators. In fact nowadays, some websites don’t include the option at all. Those that do should try to make sure that the support line is dedicated and available twenty four hours a day. It should also be free to call from a UK landline.

Hours of Operation

Hours of operation can have a big impact on the overall quality of a customer support service. After all, players want to have their complaints or issues resolved quickly and with little fuss. So it makes sense to offer help around the clock. We recognise that this isn’t possible for operators with limited resources. But at the very least, an online bingo or slots site should try to ensure that support is available throughout the day.

Complaint Procedures

Complaints procedures generally fall under the category of customer service. It follows then, that your first port of call if you’d like to make a complaint should be the actual site. If they’re not able to properly resolve the issue, you should then seek official advice from an Alternative Dispute Resolution service.

IBAS, eCogra

The most common providers are IBAS and eCogra – information about these will be included in the site’s terms and conditions section. Bear in the mind however that both IBAS and eCogra are only able to deal with complaints regarding transactions, such as disputed winnings and rejected withdrawals arising from identity issues and or misleading/ambiguously worded promotions.

Unfortunately, there’s not much recourse for players who want to make a complaint about a specific slots or online bingo site. The Gambling Commission will intervene should the complaint relate to a potential licence breach, but feedback from any subsequent investigation will not be communicated.

So where does this leave players – well, in an ideal scenario you’d check that the site at which you want to gamble has a robust complaints procedure in place before committing your hard-earned money.

Responsible Gambling Tools

Although ‘Gamble responsibly’ is pretty much a contradiction in terms, it does of course relate to safe and sensible wagering – obviously this is really important. Thankfully, all gambling sites must provide their users with tools to do just this. The most common ones are as follows:

Deposit Limit Tools

Deposit limit tools allow you to play more sensibly by making it easier to stay within your gambling budget. Most enable you to set daily, weekly or monthly limits. Usually, if you try to increase your limit the changes won’t take effect for a set number of days, while decreases are implemented immediately.

Self Exclusion Tools

Should you be concerned about the amount of time or money you’re spending on gambling, you’ll be able to self exclude for a minimum of six months. GAMSTOP is the official tool and must be offered by all gambling websites licensed by the UK Gambling Commission. To activate the service, all you need to do is register your details. You’ll then be barred from using all licensed gambling sites in the UK.

Take a Break/Time Out Tools

These are similar to self exclusion tools and make it possible to block access for a shorter period of time. Online operators are required by the UK Gambling Commission to offer users the option to restrict access from anywhere between 24 hours to one month.

Reality Check Tools

A reality check is basically a reminder of how long you’ve spent gambling and displays the amount of time that’s elapsed since your session began. When you acknowledge the reality check, it will be removed from the screen.

Fairness & Transparency

A quality online bingo or slots site should be fair and transparent in all aspects of its operation. To get an idea of whether or not an operator meets these standards, there are a few things to look out for.

Wagering Rules and Promotional Wording

All gambling sites must be specific about any wagering rules that apply to their promotions. These should be clearly specified in all promotional materials as well as the terms and conditions. While some operators still try to flout this requirement by using ambiguous wording, the majority are smart enough to be transparent and clear. Those that aren’t, risk losing their licence.

RTP Information

It’s often a good sign when a slot or bingo site takes the time to include details about the RTP of each slot. Although this isn’t an official requirement, a lot of operators will furnish their players with this kind of information. RTP should of course be something that you consider before playing any online slot game.

Clearly Set Out Deposit History

Ideally, an operator will present users with an intuitive account panel/ section that clearly sets out things like deposit history. This can help to identify cumulative losses over a set period of time, which in turn can help you to adjust your budget accordingly and play more responsibly.

Data Security & Spam

Online data security is now much improved thanks to the measures taking by the General Data Protection Regulation (GDPR) and the Information Commissioner’s Office (ICO). These bodies have cracked down on the practice of leaking or selling emails and/or telephone numbers.

With that being said, casino and bingo sites will still be quite happy to shower your email or SMS inbox with offers and promotions if you permit them to do so. While the more reputable operators will allows you to specify your preferred communication channels, this is certainly not the case with all of them – something to keep in mind.

Final Thoughts

Hopefully, the above information will help you to find and play at a slot or bingo site that’s actually worthy of your cash. Please be assured that we vet every single operator that features on WDW Bingo according to these important standards.

 

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Notifications

**First-time depositors only (UK exc NI, 18+). Min deposit £10. Max offer £30 Bingo Bonus, 100 Free Bingo Tickets (£50 Daily Treat) & 10 Free Spins [game of our choice]. Bingo Bonus & Free Bingo Tickets (granted in bingo bonus) winnings must be wagered 4x. Free Spins [FS] winnings are credited as bonus funds with 40x wagering. Bingo Bonus winnings, if applicable, will be capped at £400 + original bonus amount. FS winnings cap: £1.00. Wagering contribution varies by game. FS expire after 7 days. Promo code: SUPER. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until 31/12/2020.

**New Vegas customers only. Deposit between £10 and £50. Wager 4x on eligible games to receive 1 Free Spin per £1, up to a max. of 50. Time Limits, game restrictions and T&Cs Apply.

**Winnings from free spins paid as cash. Free spins expire 7 days after acceptance. New Casino players from UK & Ireland only. SMS verification required. T&Cs apply. By taking part in this promotion, you agree with our Terms & Conditions.

**First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 224 Free Bingo Tickets (124 on Street Party & 100 on Kaching both valid for 7 days) & 24 Pending Free Spins (on a game of our choice). Promo code: SPACE24. Free Spins will be available once £5 of deposit funds have been wagered and are valid for 7 days. Free Bingo Ticket & Free Spins winnings are credited to your real money balance. Free Spins winnings capped at £2.40. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until 31/12/2020.

**1st time depositors only. Min Deposit £10.Max bingo bonus £20.To withdraw Bingo bonus & related winnings, wager x6 the amount of your Deposit funds.50 Free Spins [FS]. FS are valid on specific games, for 7 days. FS wins are granted in games bonus after all FS are used. FS wins are set at min £1. FS wins cap: £5. Games Bonus wins cap: £100 + the initial bonus amount.Wagering req. vary by game.Deposit balance is available for withdrawal at any time.General withdrawal restrictions & Terms and Conditions apply.