Privacy Policy

We are WDW Bingo, a part of FTD Digital, a trading name of Ubud Ltd, (“we”, “us” or “our” in this policy) a UK company incorporated in 2011 with registered office at 3rd Floor, Waverley House,
7-12 Noel Street,
London
United Kingdom,
W1F 8GQ (company number 07863278).For the purposes of data protection legislation, we are the data controller. We are committed to protecting and respecting your privacy.

By using the WDW Bingo website, you are accepting the terms of this Privacy Policy and WDW Bingo will have the right to use your information, as described in this Privacy Policy.

This Privacy Policy explains:

• why and how we may use the personal information that we have obtained from interactions you (or others) may have with us as a business, including when you visit and use our website currently located at https://www.wdwbingo.co.uk/ (the “Site”),
• with whom we share your personal information; and
• the rights you have in connection with the information we use.

We will process your personal information in accordance with the UK GDPR and national laws which relate to the processing of personal information, including the UK Data Protection Act 2018. Please read the following carefully to understand our practices regarding your personal information and how we will treat it.

The use of our site is for persons over 18+ years of age. We do not knowingly collect personal information from individuals below the age of 18 years old, nor do we knowingly collect personal information and promote our partners’ offers to those who are deemed as vulnerable. All who decide to use the Site, share any personal information with us and consent to any marketing activity are confirming they are over 18 years old and there are no other reasons to their knowledge why they should not engage with our content from a vulnerability standpoint.

PERSONAL INFORMATION WE COLLECT ABOUT YOU

Personal information you give to us

If you sign up to our mailing lists or membership programmes, we may collect personal information about you, including:

• Contact information – your name, email address, phone number, postal address, marketing preferences, social media handles and other information that enables us to contact you;
• Enquiry information – information included within and relating to your contact/enquiry; and
• Survey response information – your response(s) to our surveys.

Any information that is disclosed in a public area of the website is public information and users should exercise caution when deciding to disclose personal information on the website. WDW Bingo will accept no liability for the messages which visitors post in public areas. However, we do retain the right to remove any messages or information we consider spam, aggressive or otherwise unacceptable behaviour on site.

Personal information we collect about you

We may automatically collect information about your use of the Site, such as the number and duration of visits to the Site and details of which particular pages have been visited. We will anonymise this information so that it is not attributable to you (“Anonymised Information”).

We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes,

• The Internet protocol (IP) address used to connect your computer or device
• Browser type and version,
• Time and date of access as well as time zone setting
• Language used
• Operating system and platform
• Software crash reports
• Cookie, tracking pixel and beacon identification information (“Technical Information”).

We use any collected Technical Information and Anonymised Information to analyse how the Site is functioning and how it is used by users, for insight purposes and to help us maintain and improve the Site on an ongoing basis.

We may provide the resulting statistics about our services, competitions, clients, traffic patterns and other site information to third parties, but this data will not include any information which could personally identify you or any individual visitor to the site.

Use of third parties

On occasion, we may hire other companies to provide limited services on our behalf. This may require the temporary disclosure of visitors’ personal details to hired parties. However, when our third-party contractors or partners collect and/or have access to your personal information we require that they adhere to our stated privacy policies and protect the confidentiality of your personal information.

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government appeals by the police investigating any illegal activities, especially those related to gambling crimes.

You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by email or other forms of communication. Also, you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

Lucky Orange

We have implemented Lucky Orange on WDW Bingo. It gives us the ability to analyse, evaluate and monitor what visitors do on our website through features such as Session Recordings, Dynamic Heatmaps, Conversion Funnels, Form Analytics and more.

To do this, Lucky Orange captures the original HTML the visitor was shown. This includes capturing any changes to that HTML, as well as user input like mouse movements, scrolls and touch events. It can work even behind login pages since the data is sent from a particular visitor’s browser.

Data collected on visitors by Lucky Orange include:

• Geographic location for the visitor’s country, state, and city using GeoIP lookup
• Browser type and version
• Operating system & version
• Device information including the device type
• The number of visits a user has made to the site
• URLs visited while on your website
• UTM parameters in the URL
• Referrer source
• Any events triggered by the visitor, including URL- and interaction-based
• Custom user data
• ISP of the IP address or the organization name
• IP addresses if the Display and store visitor IP privacy setting is enabled.

By using WDW Bingo, this information may be used for data analytics purposes by Lucky Orange. Please contact us if you have any concerns. For more information about how your data may be used, visit Lucky Orange.

HOW AND WHY WE USE YOUR PERSONAL INFORMATION

For reasons not covered in the above, we may use your personal information to

• To conduct marketing activities where legitimate interests is not relied on
• To conduct marketing activities using cookies – when you first visit our website you will be asked if you would like to accept all cookies or customise your settings – if you select all cookies this will also enable us to perform marketing activity based on your interactions with the website, other marketing channels and other third parties such as social networks.
• We may post your feedback on our website and in other marketing materials.

You have the right to opt-out of direct marketing at any time. To opt-out, you can: (i) click the unsubscribe button contained in any marketing email which we send to you; (ii) contact us providing us with your name and contact details; or (iii) manage your preferences in the membership section of our Site.

DATA SECURITY

We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal information to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information during its transmission to us online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.

DATA RETENTION

If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.

We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed above.

The only exceptions to this are where:

• the law requires us to hold your personal information for a longer period, or delete it sooner;
• you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law or
• you exercise your right to require us to retain your personal information for a period longer than our stated retention period

YOUR RIGHTS

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in certain circumstances allowed permitted under applicable regulatory guidance, we will respond to you within 1 calendar month from either:

• the date that we have confirmed your identity; or
• where we do not need to do this because we already have this information, from the date we received your request.

You have the following rights, some of which may only apply in certain circumstances:

To submit a request in relation to any of the personal data that we hold on your behalf, please contact us.

CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time, and any changes we make to our privacy policy will be posted on this page. Please check periodically for any updates.

CONTACT US

If you have any questions, comments or requests regarding this policy or how we use your personal information please contact us.

Last updated: 24/07/2024.