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Trusted & Safe Bingo Sites - February 2024

Here, we list the most safe and trusted bingo sites on the web. Ever since the dawn of the internet, you’ve heard horror stories of people’s identities being stolen and their entire bank accounts getting emptied.

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However, as we’ll explain below, you’re in a secure environment with pretty much all UK licensed bingo brands,. In order to qualify for a gambling licence, these businesses have to take certain steps to make sure they are at a base level of acceptability. Therefore you’re not in any grave danger signing up to a licensed and regulated bingo site. However, some are better than others. Please enjoy our ranking and then check below to see how we deciphered the safest and most trusted bingo sites.

  • Rainbow Riches Casino is a new slots/bingo/slingo site from the creators of Double Bubble Bingo, based on the very famous slot, Rainbow Riches.

    *New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Rainbow Riches. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. **£10 lifetime deposit for Daily Free Game. *18+ BeGambleAware.org Please play responsibly #ad

  • Paddy Power Bingo is the brilliant bingo product from the world famous Irish betting company. We always carry amazing exclusive welcome offers!

    *New Customer Offer only. Deposit & spend £10 on bingo tickets within 30 days of joining Paddy Power Bingo. Get 100 free tickets (no wagering) & 100 Free Spins ( £0.10/spin). 1 per customer. Full T&Cs apply. *18+ BeGambleAware.org Please play responsibly #ad

  • Coral Bingo is one of the UK's favourite bingo sites. Formerly on the Virtue Fusion network, Coral is now powered by Entain, one of the biggest players in the industry.

    *18+. New Bingo players only. Deposit required. Spend £10 or more on Bingo Tickets. 4x wagering requirements apply to Bonus. Accept Bonus within 14 days. Bonus valid for 30 days. Certain deposit types excluded. Player restrictions and T&Cs apply. *18+ BeGambleAware.org Please play responsibly #ad

  • For over 20 years Gala Bingo really have looked after and valued their customers. After many years, they've now joined the Entain network and have many unique bingo rooms!

    *18+. New online customers only. Min 1st deposit & spend £10 on Bingo tickets to get £60 Bingo bonus (4x wagering, valid 7 days). Restrictions and T&Cs apply. *18+ BeGambleAware.org Please play responsibly #ad

  • Want to play some good old fashioned online bingo in the United Kingdom? We have a recently renovated and rejuvenated site that we think ticks every single box.

    *First-time depositors only (+18). Valid until further notice. Min Deposit £10. Max Reward: £20 Games Bonus. To withdraw games bonus & related wins, wager x35 the amount of your bonus. Games Bonus wins cap: £100 + the initial bonus amount. Max Wheel Prize 150 Free Spins. Wheel segments have different chances of winning. Free Spins are valid on specific game for 1 day. FS are capped at £1 per 10 Free Spins and wins are granted in games bonus after all FS are used and must be wagered x35. Bingo Tickets are granted to the £50 Daily Treat and are valid for 30 days. Wins generated from bingo tickets are granted in bingo bonus. To withdraw bingo bonus & related winnings, wager x4 the amount of your bonus funds. Wagering req. vary by game. Country restrictions apply. UK only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for withdrawal at any time. Withdrawal Requirements and T&Cs apply *18+ BeGambleAware.org Please play responsibly #ad T&C's Apply

Safe Bingo Sites Introduction

In this brief article, we’ll answer some of your questions and explain why some bingo sites are safer than others. We do stress that on the whole, if a bingo site is licensed in the United Kingdom, then there is very little need to worry. Read on for more information about SSL encryption and online security.

SSL Encryption

Payments are taken securely through encryption technology. You might recognise acronyms like SSL (Secure Sockets Layer) and RSA (Rivest-Shamir-Adleman). These technology systems ensure that the connection between your browser and the server is strong and secure.

Obviously, we’d recommend that you are protected when you browse the web. For example, a firewall can ward off unwanted attacks. Likewise be aware of phishing; do not click dodgy links which can leave your information vulnerable.

So apart from basic online awareness, what else can make sure you are extra protected when depositing at a bingo site? The first, and most important, area to look into is that of protecting your deposited money

Funds Protection

As stipulated by a bingo site’s licence, the operator must hold your deposited funds in a separate account to that of the rest of their business. This is known as Funds Protection and seems like a good, sensible idea, right? Well, yes and no.

What’s not covered under the UKGC licence is what happens to your separated funds if the bingo site goes bankrupt. As it stands, there are three levels of protection as defined by our sister site, Best New Bingo Sites. What follows is a kind of framework in which to categorise the strength of a bingo site’s fund protection. These are:

  • Basic
  • Medium
  • High

Basic Protection (Not Protected)

  • William Hill's Bingo product is extremely user friendly, and you will enjoy using the site of this reputable bingo name with confidence.

    *18+. Play Safe. New customers using Promo code M50 only. Opt in required. 1x per customer. Mining Pots of Gold only. Min £10 stake. Max 50 Free Spins at 10p per spin. Free Spins expire 24 hours from issue. Max redeemable £30. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. #ad *18+ BeGambleAware.org Please play responsibly #ad

For basic protection, your funds are stored in a separate account by the online bingo operator. Unfortunately though, if something was to go wrong and the site fell into insolvency, the money would be considered as business assets. This means that creditors would be able to make a claim on these funds. So it’s possible that you’d receive very little if anything in terms of financial compensation.  This kind of ‘protection’ isn’t just restricted to small-time bingo sites either. It also applies to many big-brand operators.

Sites that fall under this category, and therefore won’t be making it on to the list include William Hill Bingo, and all our friends at Cozy Bingo and Jumpman Bingo. Unfortunately, that rules out a large proportion of our favourite sites.

That is not to say that you shouldn’t play them. After all, these are big brands with a lot of capital behind them. So it’s fair to say that they’re probably not going to hit the skids anytime soon. But no brand is bullet-proof, especially if you consider how unpredictable the industry has become.

Helpfully, the Gambling Commission altered its classification of ‘basic’ protection in March of 2019. It’s now known as ‘Not Protected’.

Medium Protection

  • Loadsa Bingo is a colourful explosion of starry bingo joy that comes from Dragonfish, no wagering bingo & exclusive offers!

    *1st-time depositors only (+18). Valid until further notice. Min Deposit £10. Promo Code Required Bingo tickets are valid in rooms: Royal Room and Kaching Room and are available for 28 days. 50 Free Spins [FS]. Free Spins will be available once £5 of deposit funds have been wagered and are valid on a specific game, for 7 days. FS wins are granted in real cash after all FS are used. FS wins cap: £5. Wins generated from bingo tickets are granted in real money. UK only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for withdrawal at any time. Country restrictions apply. T&Cs apply *18+ BeGambleAware.org Please play responsibly #ad

For medium levels of protection, an operator will have implemented some kind of safeguard for players such as a bank guarantee or insurance. Therefore, if the business goes broke, then someone is likely to pay your money back.

It’s not quite as foolproof as the highest protection, as your funds may still get lost in the fray. Dragonfish Bingo Sites like Loads a Bingo offer this, as do Grace Media sites and PlayOJO. So although there’s a good chance that you’d be compensated, do keep in mind that this is by no means guaranteed.

High Protection

Bingo brands that offer a high level of protection include some of our favourite sites on the Virtue Fusion Network like Coral, Paddy Power, Betfair, and Gala Bingo. When you deposit money at these sites, your funds are totally separate and actually completely out of the business’ hands.

These funds are controlled by an independent third party. Therefore if a brand goes bust, they’ll have no recourse to your funds and you’ll be paid back. When it comes to depositing money, these are the safest bingo sites out there.

The other brand that can rival them is Tombola. If you deposit on Tombola Bingo or Tombola Arcade then your funds are 100% secured. No Fuss, no stress.

Customer Service

Whatever the industry, good customer service is absolutely essential and is one of the main standards by which a company is measured. This is particularly true when it comes to online bingo and slots sites.

An operator that can offer multiple methods of communication is going to score well in our books and should include some of the following options.

Live Chat

Live chat functionality is very popular among operators and offer players a quick and easy way to get in touch. With that being said, chat services tend to vary in quality. Those offered by big brand sites tend to be the best and are often managed on a 24/7 basis.

However, live chat provided by white label platforms is often only available during limited hours. Nevertheless, it should be quite encouraging if an operator responds to your query quickly, regardless of operating hours.

Email

A couple of years ago, emailing was the go-to method for getting touch online – how things have changed. Today, this option isn’t always available, with many operators instead opting for live chat. Because of this, we tend to look more favourably on a site that includes this communication method as part of its customer support suite – the more options the better as far we’re concerned.

Phone

Another mode of communication that’s become outmoded in the eyes of far too many bingo operators. In fact nowadays, some websites don’t include the option at all. Those that do should try to make sure that the support line is dedicated and available twenty four hours a day. It should also be free to call from a UK landline.

Hours of Operation

Hours of operation can have a big impact on the overall quality of a customer support service. After all, players want to have their complaints or issues resolved quickly and with little fuss. So it makes sense to offer help around the clock. We recognise that this isn’t possible for operators with limited resources. But at the very least, an online bingo or slots site should try to ensure that support is available throughout the day.

Complaint Procedures

Complaints procedures generally fall under the category of customer service. It follows then, that your first port of call if you’d like to make a complaint should be the actual site. If they’re not able to properly resolve the issue, you should then seek official advice from an Alternative Dispute Resolution service.

IBAS, eCogra

The most common providers are IBAS and eCogra – information about these will be included in the site’s terms and conditions section. Bear in the mind however that both IBAS and eCogra are only able to deal with complaints regarding transactions, such as disputed winnings and rejected withdrawals arising from identity issues and or misleading/ambiguously worded promotions.

Unfortunately, there’s not much recourse for players who want to make a complaint about a specific slots or online bingo site. The Gambling Commission will intervene should the complaint relate to a potential licence breach, but feedback from any subsequent investigation will not be communicated.

So where does this leave players – well, in an ideal scenario you’d check that the site at which you want to gamble has a robust complaints procedure in place before committing your hard-earned money.

Responsible Gambling Tools

Although ‘Gamble responsibly’ is pretty much a contradiction in terms, it does of course relate to safe and sensible wagering – obviously this is really important. Thankfully, all gambling sites must provide their users with tools to do just this. The most common ones are as follows:

Deposit Limit Tools

Deposit limit tools allow you to play more sensibly by making it easier to stay within your gambling budget. Most enable you to set daily, weekly or monthly limits. Usually, if you try to increase your limit the changes won’t take effect for a set number of days, while decreases are implemented immediately.

Self Exclusion Tools

Should you be concerned about the amount of time or money you’re spending on gambling, you’ll be able to self exclude for a minimum of six months. GAMSTOP is the official tool and must be offered by all gambling websites licensed by the UK Gambling Commission. To activate the service, all you need to do is register your details. You’ll then be barred from using all licensed gambling sites in the UK.

Take a Break/Time Out Tools

These are similar to self exclusion tools and make it possible to block access for a shorter period of time. Online operators are required by the UK Gambling Commission to offer users the option to restrict access from anywhere between 24 hours to one month.

Reality Check Tools

A reality check is basically a reminder of how long you’ve spent gambling and displays the amount of time that’s elapsed since your session began. When you acknowledge the reality check, it will be removed from the screen.

Fairness & Transparency

A quality online bingo or slots site should be fair and transparent in all aspects of its operation. To get an idea of whether or not an operator meets these standards, there are a few things to look out for.

Wagering Rules and Promotional Wording

All gambling sites must be specific about any wagering rules that apply to their promotions. These should be clearly specified in all promotional materials as well as the terms and conditions. While some operators still try to flout this requirement by using ambiguous wording, the majority are smart enough to be transparent and clear. Those that aren’t, risk losing their licence.

RTP Information

It’s often a good sign when a slot or bingo site takes the time to include details about the RTP of each slot. Although this isn’t an official requirement, a lot of operators will furnish their players with this kind of information. RTP should of course be something that you consider before playing any online slot game.

Clearly Set Out Deposit History

Ideally, an operator will present users with an intuitive account panel/ section that clearly sets out things like deposit history. This can help to identify cumulative losses over a set period of time, which in turn can help you to adjust your budget accordingly and play more responsibly.

Data Security & Spam

Online data security is now much improved thanks to the measures taking by the General Data Protection Regulation (GDPR) and the Information Commissioner’s Office (ICO). These bodies have cracked down on the practice of leaking or selling emails and/or telephone numbers.

With that being said, casino and bingo sites will still be quite happy to shower your email or SMS inbox with offers and promotions if you permit them to do so. While the more reputable operators will allows you to specify your preferred communication channels, this is certainly not the case with all of them – something to keep in mind.

Final Thoughts

Hopefully, the above information will help you to find and play at a slot or bingo site that’s actually worthy of your cash. Please be assured that we vet every single operator that features on WDW Bingo according to these important standards.

Updated:
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About the author

Harrison Score has been a content writer at FTD Digital for 6 years and the Editor of WDW Bingo since 2018.

More about Harrison Score

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