About Heart Bingo
Heart Bingo is part of Heart Radio a company first established in the West Midlands in 1994. Today both are a part of Global, one of the world’s leading media and entertainment groups. Heart Bingo uses software developed by Gamesys Limited, a leading UK gaming operator and developer that operates a number of other well-known bingo brands. You can choose whether or not to have Heart Radio on in the background as you play.
Heart Bingo Awards
- 2017 – Best Online Bingo Community
- 2017 – Best Online Slots Game (Double Bubble)
- 2017 – Best Online Bingo Site
- 2017 – Runner up, Best Online Customer Service
Heart Bingo New Player Offers and Promotions
Grab the New Player Bonus offer – Just register, deposit £10 and get a £40 Welcome Bonus – when you open a Heart Bingo Bingo account. Players have to be 18 or over and wagering requirements apply. See Terms and conditions for full details. Although there is no ‘newbie’ room, they do offer one free bingo game per week using either Doubly or Daily Paper.
Heart Bingo offers progressive jackpots in all the rooms. Pooled progressive jackpots are also available, from time to time, across the Gamesys network.
- 90 Ball Bingo
- 75 Ball Bingo
- Time Tunnel
- Super SNAP!
- Instant Wingo
The games are played in six different rooms:
- Candy club
- Time Tunnel
- Club Classic
- Super SNAP!
Heart Bingo Games
To get started, simply enter the lobby and choose the club you want to play in. Each one has a chat room with a host who keeps the conversation going. Also full details of the game that’s about to start and a helpful schedule of future games. If you want to concentrate on the game and do not want to chat, it is easy to turn the sound down or turn it off completely.
The How to Play tab gives you information on:
- Buying tickets
- How to play the game
- The prizes on offer
Ticket prices for bingo games range from 1p to 25p in most rooms – just select the number you want and click Buy.
Super Snap Bingo
Super Snap is a fun, card based bingo game with four different ways to win. With tickets priced at just £1 per hand you can buy a maximum of five for each game.
The game begins with the dealer calling out the cards one at a time with the letters S,N,A,P and ! being revealed. Match a full hand and win the game jackpot, which varies depending on the number of players at the time. The prizes are shared if there is more than one winner.
Community Chest Jackpot – If you buy the maximum of five hands in one game, you are then entitled to a Lucky Charm Bonus, in addition to one of six lucky charms. At the end of the game the winning Lucky Charm will be revealed and if it matches the one you have, you win a share of the jackpot.
Poker Bonus – The purchase of your ticket also gives you a chance of an instant poker bonus based on the traditional poker hands, which range from Two Pairs to a Straight Royal Flush – the better the hand the bigger the bonus.
Chat – Simply chatting with other players during the game gives you the chance to win this prize.
Jackpot – To win the jackpot you must get SNAP! on all five cards in your hand. Winning the fixed jackpot also wins the game prize.
The Return to Player (RTP) is 80.99-85.45%. Terms and conditions apply.
The traditional game of 75 Ball Bingo, one of Heart’s Club Classics, remains, despite its simplicity, one of the most popular. The bingo cards are designed with a 5×5 chart of numbers with each spot on the chart representing a number.
To win a game of Bingo 75, card numbers must be marked in order to achieve a specific pattern. Each Heart bingo game requires a different pattern. The first player to complete the pattern or a ‘blackout’ (all the numbers on the card) wins.
Tickets for this game cost 10p each and you can purchase a maximum of 100 for each game. A chat room is available. The Return to Player (RTP) is 80.99-85.45%. Terms and conditions apply.
The game of Bingo 90 is the best-known of all bingo games and thanks in many ways to its straightforward format, remains as popular as ever.
There are three chances to win a prize. Complete:
- One line
- Two lines
- Full House
The prizes on offer in Heart’s Bingo 90 games will vary depending on the number of players taking part. Prizes will be shared if more than one winner emerges. Once the jackpot has been won it restarts at £1,000 in the following game.
Progressive Jackpot – As an added incentive, if you can complete a Full House in 36 calls or less, you can win the Progressive Jackpot.
Community Super Jackpot – To win you must call a Full House in 38 calls or less. Prizes are fixed at a very tasty £10,000 or £25,000 depending on the time of playing and the ticket price. Winners receive half the prize with the other half being shared among the other players in the winning game.
The chat room is available for all those multi-taskers who like to chat and play at the same time.
The Return to Player (RTP) is 80.99-85.45%. Terms and conditions apply.
Instant Wingo is a fun and super-fast bingo game which offers some big prizes. It’s easy to take part. Just choose your coin size and click on the Play button to get going. The game plays out automatically with the computer marking your card. The faster the card is completed the more money you could win. It’s as simple as that!
Slots and Casino Games
In addition to a great range of bingo games, Heart offers its players a wide selection of some of the best-loved jackpot slots and table games, Including:
- Double Bubble Jackpot
- Magic Castle
- The X Factor
Withdrawal and Wagering
A minimum wager amount applies to each bingo game and can be viewed before the start. Each wager is confirmed onscreen by way of a transaction ID. You must wager four times the value of the Welcome Bonus before you can make a cash withdrawal. When this condition is satisfied, you can withdraw funds from your account at any time. You are not then bound by any wagering requirements. The minimum you can withdraw is £10 – the maximum amount depends on your most recent method of deposit. However it ranges from £5,500 for PayPal rising to £10,000 on debit and credit cards. Withdrawals can take up to 24 hours to reach your bank and further ID may be required.
Help and Support
- Live Chat
- Contact Form
- Tel: 0800 458 3360
Heart Bingo Promotions
The Promotions Page shows all the current offers which are frequently refreshed, which is especially important for the players who play regularly. Some of the great offers (at time of writing) are:
- Top One Hundred – win cash prizes every day
- Happy Summer Plays – the chance to grab some great prizes
- Bingo Showcase – guaranteed prizes and free bingo for members
- Nifty Two-Fifty – £250 Full Houses every night
- Pretty Penny – the chance to win £75 and £100 Full Houses, from just 1p every day
- Super Links – £20,000 to win every day
- Refer a Friend – earn £20
- Reward Points – earn points every time you play
All the rules are laid out in the Terms and Conditions.
Facebook –The @heartbingo Facebook page is current and lively and the customer support team promise a reply to any of your question within an hour, which makes it a great way to get in touch. At the time of writing, there are a very healthy number of people following the page. The content is as you would expects, with promotional and company news, competitions and chat.
Twitter – The @HeartBingo Twitter account is a great place to visit for all types of news including promotions, competitions and general lively chat. The good use of colour gives the page a warm and inviting feel and posts are made regularly which is always a sign of a successful page. At the time of writing, there are 4,561 followers.
Heart Bingo on Mobile and Tablet
If you’re on the move and want to use your mobile or tablet to login, it’s a simple process. Although the site does not have an Android app available for download, just login with your account details using your normal browser. For iPhone and iPad users you need to download the Heart Bingo app from iTunes in the same way as any other iOS app. You do need to open an iTunes account first.
Heart Bingo Overall Usability and Registration
The sign up process was simple and straightforward as were the options to deposit. Verify your email and you are ready to go. Once up and running the MY Account tab lets you keep track of your Deposits, Withdrawals, Balance and History. Search FAQs is a sidebar on this page and is a really helpful facility. The answer to almost all questions can be found here. However moving it to a more prominent Home page position would be helpful.
There are some site navigation issues to consider. For example some of the links don’t always take you to the expected pages. Also information on how to access the site using a mobile device was difficult to find. An internal search facility would be helpful here.
Once you have entered the lobby and selected one of the rooms the page seems a little ‘busy’. However despite the prominent slots advert and the chat facility all the information you need is in front of you. Most importantly:
- The time of the next game
- Potential winnings
- Whether or not it’s a linked game
- How to buy tickets and their cost.
The Terms and Conditions are also slightly hidden and better signposting would make a difference.
For any player who finds it difficult to read the text because of the text size or colour, the settings control on the top right hand corner of each room allows you to make adjustments.
Heart Bingo Final Thoughts
Heart Bingo, in comparison to other leading sites, has a relatively small number of bingo games in contrast to the much larger number of slots on offer.
The Which Bingo Online Bingo Annual Report 2017, noted that Heart Bingo was one of the top ten brands, in terms of spend on TV advertising. The same report also shows that Heart Bingo was one of the top 15 bingo brands searched for in Google, in December 2016. However, they were notably outside the top 15 bingo brands in terms of overall SEO visibility.
There’s a wide range of ever-changing promotions to keep the site fresh and the customers engaged. Heart Bingo makes good use of social media for promotional information and company news. There are a number of issues the company needs to work on, including website navigation which is sometimes confusing. For example, Call to Action buttons don’t always lead to the expected pages.
The rules of individual bingo games are straightforward and with the help of How to Play instructions can be picked up quickly and easily. Nonetheless, the company might think about establishing a newbie room just to ease the worries of first time players. Wagering limits are generally fairly low, which ensures the games are within everybody’s reach while winnings, with progressive jackpots on some games, can be substantial.
- Heart Bingo uses software from Gamesys Limited.
- Heart Bingo is operated by Entertaining Play, Gibraltar (part of the Gamesys Group).
- The business is licensed and regulated in Great Britain by the Gambling Commission and in Gibraltar by the Gibraltar Gambling Commission.
- Accepted methods of payment are: Visa or Maestro debit cards, MasterCard or Visa credit cards, Paysafecard and PayPal.
- Help and support is offered by the customer support team 24/7.