About Jackpotjoy
Jackpotjoy is a multi-award-winning brand from Gamesys. As the operator’s flagship site, it’s also one of the longest-serving online bingo brands in the UK. Although its payment methods are more limited than other big-name sites such as Mecca Bingo and Gala Bingo, Jackpotjoy excels with its exciting range of exclusive games and promotions. In addition, its customer service team is at your disposal 24/7 via live chat.
Many famous faces have been Jackpotjoy ambassadors over the years, including Dame Barbara Windsor and Paddy McGuinness. Thousands of players flock to the site each day to enjoy being part of one of the biggest online bingo communities and play free daily games like Doubly Bubbly. Join us as we take a closer look at what Jackpotjoy has to offer and why we think it’s worthy of a 4.5-star rating.
How Has the Brand Earned Its Rating?
- 16 network-exclusive bingo rooms
- User-friendly mobile app
- 24/7 customer support
- Daily free games
- Over 400 slots and casino games
- Powerbolts jackpots
Awards
Since launching in late 2006, Jackpotjoy has gone from strength to strength. It’s picked up scores of awards from its industry peers, players, and affiliates including Most Socially Responsible Operator of 2022 and Best Proprietary Bingo Site of 2023.
Due to its popularity, Jackpotjoy now has several sister sites including Virgin Games and Double Bubble Bingo.
Jackpotjoy Site Design
Jackpotjoy is instantly recognisable due to its slick blue-and-white colour scheme.
When you land on the homepage, you’re invited to take a look around by clicking on the top menu bar which features the different types of games and promotions.
You can just as easily scroll through the homepage content to see what the brand’s latest offers include and some of the highlights of the site like the free daily games and jackpot games.
Promotions and Bonuses
If you’re new to Jackpotjoy, you’ll find a warm welcome awaits you. The new player offer can only be claimed once, and it’s well worth it if you’d like to get your playing experience off to the best possible start.
What’s particularly noteworthy about the brand’s welcome offer is its lack of wagering requirements. You also get to choose whether you’d like to claim a major bingo offer or free spins.
Recent depositors can take their pick of no less than four daily free games – Tiki’s Catch of the Day, Daily Paper, Rainbow Riches Daily Rainbows and Doubly Bubbly.
The other ongoing promotions range from Box Bonanza games (which have the potential to award up to £50) and slots tournaments to bingo jackpots, and refer-a-friend rewards.
Bingo Games
With 16 online bingo rooms to choose from, there’s never a dull moment at Jackpotjoy.
There’s something for everyone to enjoy, including SuperLinks and Gamesys-exclusive games like Bubble Up Bingo, Blox Bingo, and The Crystal Maze Bingo.
If you’ve only got a short amount of time to spare, the Speed Bingo room offers fast-paced games along with a progressive jackpot.
The Sapphire Room is one of the most popular rooms within the Jackpotjoy community as it’s home to the operator’s exclusive Powerbolts jackpots. There are two to play for, both of which must drop by a set time each day.
The main bingo variants on offer at Jackpotjoy are:
- 90-ball
- 80-ball
- 75-ball
Games Highlights
The site has well over 400 slots, casino games, and instant wins that are supplied by some of the biggest names in the iGaming industry.
Along with titles from Microgaming, Eyecon, NetEnt, Gaming Realms, WMS, and IGT, you’ll find many of Gamesys’ own creations such as Tiki Island, Wonderland, Secrets of the Phoenix, and Monopoly City Spins.
There are many popular slots to enjoy, from classics like Cleopatra, Starburst, Rainbow Riches, and Da Vinci Diamonds to newer and more innovative releases such as Overdrive with Turbo Reels and Cai Fu Emperor Ways.
An entire section of the games lobby is dedicated to Slingo while the poker fans among you can experience the excitement of Wild Seat Poker and No Limit Texas Hold’em tournaments.
The casino offers you the chance to enjoy everything from Craps, roulette, and baccarat to Keno, Hi-Lo, and Sic Bo. There’s also an impressive live casino that includes both live game shows and live casino tables, the latter of which cater for all tastes and budgets thanks to offerings like Bond Street Blackjack, Lightning Roulette, Side Bet City, and Caribbean Stud Poker.
Mobile Usability
If you’d like to be able to play at Jackpotjoy while you’re away from home or simply lounging in bed, you have two choices.
The first is to play via the main Jackpotjoy website using your mobile browser. The second is to download the free app for your iOS or Android device from the iTunes or Google Play store respectively.
Both methods offer you fast and flexible access to the majority of bingo and casino games. You can also add and withdraw funds and take part in promotions.
Deposits & Withdrawals
To make a deposit or withdrawal, simply click or tap the “Banking” button which opens the Cashier. Here, you can deposit as little as £10 and up to £10,000 (depending on your chosen deposit limits). You can also withdraw amounts of £10 or more.
The available payment methods could be improved as they’re currently limited to debit cards, Apple Pay, and bank transfer as Paypal and Paysafecard are no longer on offer to new players. On the plus side, there are no fees to pay when you deposit and withdraw, and withdrawal requests are usually approved on the same day.
Uploading ID and Passing KYC Checks
These days, online gaming operators are under increased pressure from the Gambling Commission and the UK government to encourage responsible gambling. This includes protecting minors from accessing online gambling sites, as well as protecting genuine customers, and preventing fraud.
For this reason, you must provide Jackpotjoy with various personal details upon registering a new account, including your date of birth, full name, and home address. This information allows the operator to carry out behind-the-scenes checks to confirm your identity, but if it’s unable to complete these checks, you may be asked to supply additional identity and proof-of-address documents. You can supply them either via email or live chat.
Jackpotjoy Trust, Support & Security
It’s natural to be wary before joining a new online bingo site, but we’re pleased to say that you’ll be in the safest hands if you choose to join the Jackpotjoy community.
The brand is licensed and regulated by both the UK Gambling Commission and the Government of Gibraltar/Gibraltar Gambling Commission.
All your personal information is transmitted to the site using 128-bit SSL digital encryption, which is the same highly secure technology that online banks utilise. In addition, all financial transactions are processed via a third-party fraud checking company.
At the time of writing, the brand has 117,000 Facebook followers and 124,000 likes. The majority of users who engage with the brand through social media come across as happy and valued members of the player community. It’s also important to acknowledge that the majority of awards that Jackpotjoy has won over the years were voted for by its players. However, if you wish to make a complaint about any aspect of the site, there’s an official complaints process that you should follow to seek a satisfactory resolution.
Final Thoughts
Jackpotjoy is a highly likeable brand that is firmly engrained in British culture. It regularly engages with its customers through its social media accounts and blog, and it’s also generous with its bonuses and promotions.
Its website is easy to use and there are a sufficient number of bingo rooms to satisfy most appetites. The chat hosts are great at making newbies feel at home and the customer service team is professional and efficient.
While we’d like to see Paypal reintroduced as a funding method, we are very impressed with how quickly withdrawals are processed.
The extensive live casino and online poker offering are additional plus points, and the recent introduction of live quizzes and live bingo are the icing on the cake. If there’s one online bingo brand that’s sure to be around for years to come, our money’s on Jackpotjoy.
